Treat your dog's ear infection with experts

Our team of licensed veterinarians identify the cause of your dog's itching, odor, and ear irritation and create a personalized treatment plan to get them feeling better.
No membership fees
Free Rx shipping & automatic refills
Veterinary text support line

Our easy online process

Learn more
Tell us about your dog
Takes 3 minutes
Share your dog’s symptoms and medical history so we can better prepare for their consult.
Complete virtual visit
One-time consult fee of $40
Meet a licensed veterinarian for an in-depth video appointment and get a personalized treatment plan.
Receive first order
Delivery in 2–3 days
Your dog's treatment plan is delivered straight to your door with free shipping.

Your vet team is only a text away

The Otis veterinary team is here to modify treatment, answer your questions, and offer guidance as your pet’s needs evolve.
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Accessible pricing for dog owners

Virtual visit fee of just $40 per pet, plus the cost of any medication prescribed

Sample visit summary
Veterinarian Consult
$40
Clementine's Mometamax
$40
Due today
$80
Allergy Medication
Medicated Shampoos
Ear Drops
Wipes

Treatment plans tailored to your pet’s unique needs

Our licensed vets take a holistic approach to your dog's care and may prescribe additional treatments to effectively manage your dog’s infection and to address any underlying causes identified.

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Loved by pets
& their owners

5.0 star rating of 104 reviews
Read more of our reviews
10 months ago
I really felt heard by my Otis vet
Sometimes when you go into the vet's office, they don't listen to the whole story. But I was able to talk about Ava's whole experience with my Otis vet and they walked me through everything about Apoquel.
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Dallas, Ava's Owner
Customer since December 2024
4 months ago
Chat GPT helped me find Otis!
My dog has chronic skin allergies that worsen with the warmer months. Otis was a quick way to get my dog seen by a licensed vet within a tight budget.
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Kasey, Bruce's Owner
Customer since August 2025
7 months ago
A convenient and reliable source for dog's flea & tick medication
I really needed a convenient and reliable source for my pet's medicine. A source that was attentive and committed as much to pet parents as much as they are to the pet. I have had Otis going on my 2nd year and I absolutely love them.
Read more
Margaux, Merle's Owner
Customer since March 2024
our veterinary team

Meet the licensed experts behind your pet’s care

Dr. Scott Perry, DVM Licensed Veterinarian
14+ years experience
Dr. Kit Warren, DVM
Licensed Veterinarian
8+ years experience
Janine Chavez, RVT
Licensed Vet Tech
17+ years experience

Spotting ear infections in dogs

Ear infections can present in many ways. Here are some common signs to look out for.
Frequent head shaking or scratching
Redness or discharge in the ear canal
Bad or foul smell around the ears
Fur loss around the ear or face

Frequently asked questions

What causes yeast infections in dogs' ears?

Yeast ear infections are typically caused by moisture buildup, allergies, or narrow ear canals that trap heat and debris. Dogs who swim frequently, have floppy ears, or suffer from seasonal allergies are especially prone. A yeast ear infection usually produces a dark, waxy discharge and a distinct odor.

Can Otis treat my dog's ear infection online?

Yes. Our licensed veterinarians can review your dog's symptoms, photos, and medical history through a virtual visit and prescribe the appropriate ear drops or oral medication. Clear photos of the inside of your dog's ears - including any discharge or redness - help our vets assess the infection and put together the right treatment plan. Any prescriptions are filled by our partner pharmacy and shipped directly to your door with free shipping and automatic refills.

What are the symptoms of a dog ear infection?

The most common signs include head shaking, scratching at the ears, and a noticeable odor coming from the ear canal. You may also notice redness or swelling inside the ear, dark or yellow discharge, and your dog wincing or pulling away when you touch their ears. In more severe cases, dogs may tilt their head to one side or seem off-balance.

What is a dog ear infection?

A dog ear infection is an inflammation of the ear canal, most commonly caused by an overgrowth of bacteria, yeast, or both. The outer ear canal is affected in most cases, though infections can spread to the middle or inner ear if left untreated. Ear infections are one of the most common conditions vets see in dogs, and they frequently develop alongside allergies or other underlying skin issues.

What does a dog ear infection look like?

A dog ear infection often shows up as redness, swelling, or discharge inside the ear canal — this can be dark, yellow, or chunky depending on the type of infection. You may also notice a bad smell coming from the ear. On the outside, your dog might be shaking their head frequently, scratching at the ear, or rubbing their face on the floor. The fur around the ear can thin out from repeated scratching, and the ear flap may look inflamed or have scabs along the edges. In chronic cases, the skin inside the canal can thicken and the opening may appear narrowed.

Can a dog ear infection spread to other pets or humans?

The bacteria and yeast that cause most dog ear infections are not typically contagious to other pets or people under normal circumstances. If you're unsure what's causing the infection, a vet visit can help rule out mites and make sure other animals in the home aren't at risk.

When should I see a vet for my dog's ear infection?

You should see a vet if your dog has been shaking their head or scratching at their ears for more than a day or two, if there's visible discharge or a strong odor, or if they seem to be in pain when their ears are touched. Head tilting, stumbling, or loss of balance are signs the infection may have reached the middle or inner ear and need urgent attention.

Are dog ear infections caused by allergies?

Yes, allergies are one of the most common (and most overlooked) underlying causes of ear infections in dogs. When a dog's immune system overreacts to an allergen, whether environmental (like pollen or dust mites), food-based, or flea-related, it triggers inflammation inside the ear canal that disrupts the skin barrier and creates warm, moist conditions where bacteria and yeast can overgrow.

Dogs with environmental allergies often see ear infections flare seasonally. Either way, the ear infection is usually a symptom, not the root problem - which is why treating only the infection without addressing the underlying allergy is why so many dogs don't get long-term relief.