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To get started, simply create a pet profile on our platform, select the type of vet visit you need, and provide relevant details about your pet's health and medical history. A licensed veterinarian will review the information and provide a treatment plan.

We charge a one-time vet visit fee of $5 per pet for flea, tick, or heartworm visits and $20 for allergy and itchy skin consults. This fee allows our licensed veterinarians to assess your pet and provide a treatment plan.

The vet visit fee covers the veterinarian's time and expertise. It does not include the cost of medication.

We offer all major flea and tick medications, including popular brands like NexGard, Bravecto, Simparica Trio, and Revolution.

Telemedicine laws require our veterinarians to see your pet before any medication is prescribed. Without these pictures they are unable to prescribe medication.

Yes, we offer flea and tick treatments for cats, available in both topical and chewable forms.

Yes, we charge a vet visit fee for every pet.

Our licensed veterinarians review the information submitted same day. Once the vet visit is complete, a prescription will be provided, and medication can be shipped directly to your door by our pharmacy.

Once a veterinarian prescribes the necessary medication, we ship it directly to your door. Most customers receive their medication on a monthly basis, and shipping is streamlined for convenience.

It's important to provide an accurate weight for your pet for our veterinarians to prescribe the right medication. Most medications are prescribed based on your pet's current weight. You can weigh smaller pets using a household scale by first weighing yourself and then weighing yourself while holding your pet. For larger pets, we recommend using a pet scale or visiting your vet or local pet store to get an accurate weight. For more detailed instructions, visit this guide.

Yes, you can use Otis for multiple pets and manage all of their medication in one place.

If your pet's condition does not improve, you can contact our team at hello@otisforpets.com for our veterinarians to reassess the treatment plan and explore other available treatment plans. We are here to help ensure your pet's health improves.